E-commerce has become one of the quickest developing markets over the past few years.
Having the ability to control the whole sales process from the comfort of your office or home makes it appealing and accessible to a wide audience. With the introduction of COVID-19 this has only sped up the growth in this area.
However, if you miss your opportunity and don't move your business to be able to operate efficiently in this area, you could be creating more risk than you are aware of. It is now a part of customer expectation to be able to easily purchase products online and have them arrive safely in a short time frame.