Customer Service
Satisfaction Survey

Satisfaction Survey

In order for us to monitor the different areas of our business, can you please rate us on the scale provided, from poor through to excellent.
Product
Price
Service
Delivery
E-commerce
Reputation
Is SNELL the only packaging company you deal with?
 
Is SNELL the only safety company you deal with?
 
If No, how did we rate against the other packaging companies?
If No, how did we rate against the other safety companies?
In the past 4 months, how have you ordered from SNELL's?
Phone Fax Account Manager E-Commerce Email
Which method do you prefer?
Phone Fax Account Manager E-Commerce Email
Why do you prefer this method of ordering?
If ordering by phone - how do you rate our service?
Response time
Greeting
Politeness
Knowledge
Were there any employees who were especially helpful? Please feel free to name them.
Are there any other areas of our business that you feel could improve?
Thank you for the time you have taken in assisting us to evaluate our operations. You are welcome to leave your personal information if you wish to:
Company  
Contact Ph Num   
Name       
Email Address      

Satisfaction Survey